Shipping policy

Shipping Policy

Effective Date: [7/15/23]

Worldseema ("we," "our," or "us") is committed to providing a seamless and reliable shipping experience for our customers. This Shipping Policy outlines the terms and conditions related to the shipping of our products. By placing an order with us, you agree to the terms stated in this policy.

  1. Order Processing:

    • Once you place an order, we will process and pack your items with care. Order processing time may vary and is typically within 14 business days, excluding weekends and holidays.
    • We will send you a confirmation email with the details of your order, including the shipping address and tracking information (if available).

  2. Shipping Methods and Delivery:

    • We offer various shipping methods to meet your needs. The available options will be displayed during the checkout process, along with estimated delivery times.
    • Delivery times are estimates and may vary depending on factors beyond our control, such as carrier delays, customs clearance, or unforeseen circumstances.
    • We will make reasonable efforts to deliver your order within the estimated timeframe. However, we cannot guarantee specific delivery dates or be held responsible for any delays.

  3. Shipping Rates and Fees:

    • Shipping rates and fees are calculated based on factors such as the destination, weight, size, and shipping method selected during checkout.
    • The total shipping cost will be displayed during the checkout process before you finalize your order.

  4. Tracking Your Order:

    • For orders eligible for tracking, we will provide you with a tracking number in the confirmation email. You can use this tracking number to monitor the progress of your shipment on the carrier's website.
    • Please note that tracking information may take some time to update, and not all shipments may have real-time tracking.

  5. International Shipping:

    • We offer international shipping to select countries. Additional fees, such as customs duties, taxes, or import charges, may apply. These fees are the responsibility of the recipient and are not included in the product or shipping cost.
    • International shipments may be subject to customs inspections, which can cause delays beyond our control. We cannot predict or influence the duration of these inspections.

  6. Shipping Address:

    • It is your responsibility to provide an accurate and complete shipping address at the time of ordering. We will not be held liable for any delays, non-delivery, or additional costs resulting from incorrect or incomplete addresses.
    • If you need to change the shipping address after placing an order, please contact us as soon as possible. We will make every effort to accommodate your request, but changes may not be possible if the order has already been shipped.

  7. Lost or Damaged Shipments:

    • In the unfortunate event that your shipment is lost or damaged during transit, please contact us immediately. We will work with the carrier to initiate an investigation and resolve the issue to the best of our ability.

  8. Returns and Exchanges:

    • For information regarding returns, exchanges, or refunds, please refer to our separate Returns and Refunds Policy.

  9. Contact Us:

    • If you have any questions, concerns, or need assistance related to shipping, please contact our customer support team using the information provided on our website.

By placing an order with us, you acknowledge that you have read and understood this Shipping Policy and agree to the terms and conditions stated herein.